Tamara Schroer is Vice President of Development and Performance. She joined Working Solutions in 2001 as the Director of Agent Development. Her primary responsibility is to successfully prepare each agent and ensure ongoing project quality. She oversees the design and development of all agent preparation programs for Working Solutions’ Virtual Agent Projects.
Tamara has more than 20 years experience in environments demanding superior communications and presentation skills. She has held a variety of positions in the Education and Training fields including classroom teacher, Curriculum and Evaluation Specialist and Coordinator of Reading and Testing.
In 1996, she continued her growth by consulting and training for the well-known Boys Town on a secondary reading program nationwide. In addition, Tamara has created and delivered presentations to audiences around the country on a variety of education topics.
Tamara has a B.S. Degree in Education at the University of Iowa and has completed graduate courses at the University of Nebraska in Omaha.